Privacy Policy

This Privacy Policy outlines how education ONE (“we”, “us”, or “our”) collects, uses, discloses, and stores your personal information in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth) (the “Privacy Act”).

1. What kind of information do we collect?

We may collect the following types of personal information about you:

• Contact details: Your name, email address, phone number, and postal address.
• Educational background: Academic transcripts, qualifications, and educational goals.
• Visa information: Your visa status, passport details, and other information relevant to your immigration status in Australia.
• Demographic information: Your age, gender, and nationality (optional).
• Usage data: Information about how you use our website, such as the pages you visit and the resources you download.

2. How do we collect your information?

We collect your personal information in a number of ways, including:

• When you submit an enquiry form on our website.
• When you contact us by email or phone.
• When you provide information to us during a consultation.
• When you use our website, cookies and other tracking technologies may collect usage data.

3. How do we use your information?

We use your personal information for the following purposes:

• To provide you with the services you request, such as university application guidance, visa assistance, and accommodation search.
• To communicate with you about our services and respond to your enquiries.
• To assess your eligibility for educational programs and immigration pathways.
• To improve our website and services.
• To comply with legal and regulatory requirements.
• To run a promotion, contest, survey or other feature– To send periodic emails
• We may use the email address to send User information and updates pertaining to their order.

4. Disclosure of your information

We may disclose your personal information to third-party service providers who assist us in delivering our services. These service providers may be located overseas. We will only disclose your information to third parties with your consent or where required by law.

We will not sell or trade your personal information to any third party.

5. Data security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. However, we cannot guarantee the absolute security of any information transmitted over the internet.

6. Access and correction of your information

You have the right to access and correct your personal information that we hold. You can request access to your information by contacting us using the details below.

7. Anonymous access

Where possible, we will give you the option of interacting with us anonymously. However, this may limit your ability to use some of our services.

8. Cookies

We may use cookies and other tracking technologies on our website to collect usage data. You can choose to disable cookies in your browser settings, but this may affect your ability to use some features of our website.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on our website.

10. Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

• https://www.educationone.net.au/
• Unit 16/28 Belmont Avenue Rivervale, WA 6103.
• 1300 083 663
• [email protected]